Frequently Asked Questions

Everything you need to know about your YesWelder experience.

How long does shipping take for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

What is your return policy for welding machines?

We offer a 30-day return policy for most items. Products must be in their original packaging and in like-new condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).

Do YesWelder products come with a warranty?

Yes, our welding machines and plasma cutters typically come with a 1-year limited warranty that covers defects in materials and workmanship under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and flexible financing options like Affirm or Klarna at checkout.

Can I track my package after it ships?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you offer technical support for machine setup?

Absolutely. Our technical team is available via email or live chat to help you with initial setup, wire feeding issues, or selecting the correct settings for your specific project.